Frequently Asked Questions
The Vault is based out of Chesterfield, Michigan. The great thing is we are mobile and travel all around the Michigan area! Our first 30 miles are free of charge! For anything greater than 30 miles from 48047, we will charge $2 per mile per vehicle needed to complete the job. Anything exceeding a 3-hour drive, will require an additional charge for lodging accommodations.
A part of our service that makes us stand out, is we love to create delicious and presentable craft cocktails. We do not have a pre-set list of cocktails; these are tailored through detailed planning with our clients.
If you choose to have signature drinks, we will come up with some delicious cocktails that are tailored to you and your guests flavor profile!
We serve any type of event or gathering that needs delicious drinks as well as top-notch service!
Yes! We can set up our bartending service at any bar station! If you don’t like the bar they are providing, we also have mini bar options for rent that we can bring into the location if the accommodations can fit it!
As soon as possible! We operate on a first come, first serve basis. Fill out our website inquiry form and we will get back to you as soon as possible with our availability for that date and to give a quote. We require a 50% deposit to confirm your booking. The remaining balance is due 2 weeks (14 days) before the day of the event.
We have a 4-hour minimum on all service!
Due to licensing restrictions by the State of Michigan, The Vault does not provide, sell or accept payment for alcohol. We are a dry bar hire meaning the alcohol must be supplied by the event host, coordinator or third party. Our TIPS certified bartenders are trained to make sure that everyone is safe, responsible and having a great time while enjoying our delicious drinks!
Our services include a consultation and prepared shopping list for quantity and product suggestions. From experience we feel the flexibility of purchasing your own alcohol reduces our client’s overall alcohol cost. It also gives you the flexibility to choose what products you want to have served, selecting brands within your budget, this allows us to get totally creative with your cocktails. We want to make the day as enjoying and stress free as possible. We offer packages that everything you'll need (minus the alcohol)! 🙂
For best serving practices of quick and efficient service, we ask our clients to supply 750mL bottles or 1 Liter bottles, especially for larger parties. However, we will not refrain from serving 1.75L as we understand they can be more budget friendly.
We do not carry glassware in our inventory. You can rent this through a third party rental company. We do offer plasticware in our drink/mixer packages!
Each event is unique, which means each package price is tailored to the event. Our events vary in price depending on client's needs, how many hours, guests, day of the week, and number of bartenders needed.
A 20% gratuity will automatically be added to small party events, in addition to a tip jar being displayed. As stated in The Vault contract, clients of parties both big or small have the option to opt out of a tip jar for their guests. If the client chooses to buy out of the tip jar, a 25% gratuity will be added to final invoice. This must be discussed and agreed upon before the event date.
Our refund policy: Due to the nature of event scheduling, staffing coordination, and limited availability, all retainers are non-refundable in the event of cancellation.
Let’s be honest, Michigan's weather is unpredictable! Due to our advanced booking, we cannot predict rain or bad weather dates. In the event rain or bad weather is projected for your outdoor event, we are happy to work with your tent vendor to find the appropriate size tent for our bar services.
No! You're welcome to provide your own mixers if you'd like. If you enjoy shopping for your own ingredients, choosing your favorite brands, juicing citrus, prepping garnishes, providing ice and coolers for storage, and getting everything ready for service, that's a great option. We'll simply show up and bartend with everything you've prepared. If you'd rather skip the shopping and prep, our mixer packages were designed for exactly that. Depending on the package you choose, we'll handle as little or as much as you'd like, from mixers and garnish prep to fresh citrus and house-made syrups.
Yes we are! We hold both general and liquor liability insurance. We're ready to get this party started!
A good amount of variables goes into your alcohol cost, including things such as brands, styles, sizes, amount of options. During our planning process we will gather insight from you on what options you wish to have and from there we will build a customized shopping list for you, and best places to purchase!
Due to Michigan law, we are unable to purchase or provide alcohol for any event. We recommend either ordering on the higher side of our recommendations or putting someone at the party in charge to touch base with us to see if were running low on anything just in case a store run needs to be done. Any extra alcohol will be left with the host!
Yes! You are welcome to add decoration or décor to fit your events vision! We love a beautifully decorated bar!
Absolutely! We can use our mini bar for any idea you choose. We specialize in our mocktails just as much as we do cocktails!
Yes! The ice included with our mixer packages is intended for the cocktails and mixers included in your selected package. We also provide the coolers needed to keep those items chilled during service.
If you're serving additional beverages like beer, wine, seltzers, soda, or bottled water, those will require separate ice and coolers.
If you'd like us to handle that too, our Beverage Chilling Service is available as an add-on. We'll provide the coolers, ice, and manage keeping those beverages cold throughout your event.
Yes! We're happy to make changes to your booking. To ensure we have enough time to plan, purchase ingredients, and prepare for your event, all menu selections, guest count changes, add-ons, and package upgrades must be finalized at least 30 days before your event date.
All of our packages include 1.5 hours for setup and takedown. This time is used for loading in, setting up our equipment, organizing the bar, stocking products, and making sure everything is ready before service begins.
Larger events, multiple bar locations, signature cocktail prep, or additional services may require extra setup time to ensure we're fully prepared before guests arrive. If additional setup time is needed, we'll discuss it with you during the planning process and include it in your proposal.
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THE VAULT
Serving Southeast Michigan & Beyond!
We kindly ask that all bookings are requested at least two weeks in advanced!
